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Providence Health & Services Housing Manager in Redmond, Washington


Providence St. Joseph Health is calling a Housing Manager to our location in Redmond, WA.

We are seeking a Housing Manager to be responsible for leading the operation of an affordable housing facility in compliance with regulations established by the U.S. Department of Housing and Urban Development (HUD) and State and Federal law (e.g. Landlord/Tenant laws and Fair Housing Act). The Housing Manager is responsible for supervising day-to-day management and operations, ensuring the provision of a safe and habitable environment for residents, and representing and promoting the project within the community. Success in this position is measured by the degree to which the housing programs and services meet the needs of residents and the larger community while achieving full and consistent compliance with State and Federal regulation, the approved budget and Providence Supportive Housing ministry strategic objectives.

In this position you will have the following responsibilities:

  • Promote and ensure working environments for employees, contractors and vendors and living environments for residents and guests that are governed by compassion, dignity, excellence, justice and integrity.

  • Demonstrate thoughtful, collaborative and communicative discernment and balance in the weighing of difficult decisions, particularly as those might affect the well-being of individual residents and/or the community.

  • Promote an environment that welcomes and includes consideration of spiritual well-being and engagement.

  • Ensure that all financial activities are conducted in a manner consistent with accepted business and accounting practices and principles.

  • Demonstrate good judgment, care, organization, and strategic planning regarding operating and capital expenditures and the development and management of budgets.

  • Ensure the submission of bookkeeping, monthly reports, deposits, invoices, accounts payable, etc. in a timely fashion.

  • Maintain complete and coherent records and files of all transactions.

  • Communicate appropriately and in a timely fashion with internal accounting and finance team and external auditor as needed.

  • Utilize capital needs assessments and long term capital forecasting to anticipate and accrue for large capital needs.

  • Ensure all operations comply with regulations, policies and procedures governed by the United States Department of Housing and Urban Development, federal and state Fair Housing law, Americans with Disabilities Act requirements, PH&S Supportive Housing policies and procedures and any other applicable state and/or municipal requirements including but not limited to State Landlord/Tenant laws.

  • Provide oversight to ensure timely and accurate data entry into OneSite (tenant management software) including wait list and facilities module.

  • Establish clear expectations for management and appearance of the physical plant including all common areas, landscaped areas and tenant units.

  • Supervise, update and ensure execution of a comprehensive Preventative Maintenance Schedule.

  • Track and review management of work order requests. Ensure adequate security of the premises and appropriate controls over keys and access.

  • Ensure full compliance with state and local community requirements for testing including but not limited to elevator, alarms, water, etc.

  • Make efforts wherever possible to ensure green principles are practiced and every effort is made to conserve energy.

  • Promote and ensure a work environment that is professional, competent, responsible, developmental and consistent with the highest professional and ethical standards.

  • Provide and ensure opportunities for growth, training and career development.

  • Provide consistent, timely, balanced and credible feedback to employees and contractors in the interest of preserving motivation and improving performance.

  • Ensure employees and contractors are exposed to the Mission, Core Values and heritage of the Sisters of Providence and Providence St. Joseph Health and Providence Health & Services.

  • Work with team to document, confront and seek appropriate resolution of lease violations in a manner that is developmental, consistent and fair.

  • Promote resident ownership and involvement through the organization, support and maintenance of resident associations.

  • Promote a community of engagement and learning through social, educational and recreational programming.

  • Employ conflict mediation techniques and foster resolution of tenant disputes.

  • Engage the greater community through participation in a minimum of one community-based organization or effort.


Required qualifications for this position include:

  • Bachelors Degree in Social Work, Nursing, Business Administration or a related field, or the equivalent

  • Minimum of six years experience managing an affordable housing, social service or health care organization or department

  • Experience with elderly and/or disabled populations and housing

  • Must be capable of successfully completing the course for Certified Occupancy Specialist (either Quadel or NCHM) and obtaining certification within the first year of employment

  • Must have personal values compatible with those of Providence St. Joseph Health and be comfortable administering a Catholic sponsored organization, as well as working knowledge and understanding of the trends and changes taking place in affordable housing and community services and their implications.

  • Working knowledge of disability and aging, and fair housing law

  • Six years experience in supervision and effective management of staff

Preferred qualifications for this position include:

  • Master’s Degree in Social Work or a related field

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Redmond

Req ID: 247283