Providence Principal Network Engineer PSJH in Redmond, Washington
Providence St. Joseph Health is calling a Principal Network Engineer PSJH to our location in Renton, WA; Redmond, WA or Seattle, WA.
We are seeking a Principal Network Engineer PSJH to design and support networks in a large health care environment. As part of a team of senior network engineers and architects responsible for all network designs and standards implemented across the PSJH system. Also responsible for planning, designing and implementing new WAN and LAN technology within the local and wide area infrastructure for all data, voice and network services. Performs all duties in a manner that promotes Providence mission, values, and philosophy. Serves as a role model for the values and mission of the organization. Establishes and maintains effective working relationship with staff on Communication Infrastructure teams and all Providence staff, including:
• Close collaboration with the Network Engineers, Voice Communications, ITS, RIS, and TSS
• Staff at all levels of the organization.
• Providence outside community/customer/patients.
• Vendors/business partners.
This senior level engineering position has the responsibility to interface and ensure service delivery for Regional and Enterprise Providence Health and Services entities. Develops relationships with regional customers so that IS/IT infrastructure services are provided according to regional business need with priority and special emphasis placed on production systems, production incidents and emergencies, regional projects and Enterprise-wide projects in this descending order of importance.
Responsible for the delivery, evaluation, implementation, and continuous improvement of these services system-wide. Provides critical technology infrastructure solutions and support to clinical and business functions such as: patient care, laboratory, radiology, pharmacy, patient accounting, general accounting, materials management, payroll, and electronic communications within Providence Health System. Analyzes data traffic patterns within network infrastructure, detecting operational problems and recommending improvements to ensure optimal performance.
Engages in very complex troubleshooting including running maintenance and recovery tasks; interpreting alarms and errors in the logs; and performing maintenance to correct problems. Develops detailed documentation for the purposes of expediting problem identification and resolution. Creates new network designs, assessing the network requirements for a solution, and suggesting recommendations aligned with the goals of the organization. Performs other duties as assigned.
In this position you will have the following responsibilities:
Assists in development and maintenance of network standards, procedures, and performance requirements for the enterprise infrastructure network environment.
Designs the required business and technical configuration management processes to ensure network standards compliance across the enterprise. Assists in evaluating system designs, provides and implements recommendations to improve performance, productivity, functionality and decrease rework and duplication. Participates in key process improvements for all network environments throughout the organization. Coordinates network device configuration and management. Ensures that network devices comply with established policies, standards, licensing agreements, and configuration guidelines. Creates and maintains accurate technical and procedural documentation for support of voice and data systems.
Partners with technical support staff to meet or exceed network service level goals. Maximize network service performance, and quickly resolve network outages escalated the network engineering. Participate in on call duties as assigned.
Partners with business leaders and other key stakeholders to ensure network services are meeting the needs of the PSJH ministries. Assists in the design and review of new data, voice and/or telephony deployments. Defines and implements strategies for integrating data, voice and telephony technologies. Coordinates with data network engineering, data center engineering, voice communication, and business application functions to ensure availability, reliability, and scalability of the network to meet corporate objectives.
Ensures network designs and processes are in place to secure and protect the enterprise network. Establish network designs that comply with regulatory requirements. Provides input to policies, procedures and technologies (including firewalls) to ensure enterprise network security. Implements network infrastructure equipment with the highest degree of security to protect the business and clinical information of the organization.
Collaborates effectively and consistently with peer network Engineers and Architects. Assists in coordination of integrated systems integrity between users of Information Services and third party software vendors or programmers. Participates in the development and adherence to project schedules.
Constantly updates networking job knowledge by participating in educational opportunities, reading professional publications, maintaining professional social networks, and participation in professional organizations. Displays a professional attitude and demeanor when working with organizations external to the team, providing a positive attitude and customer centric approach. When required to travel for Providence, professionalism is displayed at all times.
Required qualifications for this position include:
Bachelor's Degree in Information Technology or equivalent education/experience.
8 years Enterprise LAN/WAN network design and support experience.
5 years Enterprise network design and support experience.
5 years Network application performance tuning experience.
Preferred qualifications for this position include:
Experience designing highly available systems.
Hybrid cloud model experience.
Experience with Agile methodology preferred.
3 years Real-time application (VoIP, Video, etc…) wireless network design and support experience.
Information Technology support in a large health care environment.
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Infrastructure
Other Location(s): Washington-Seattle, Washington-Redmond
Req ID: 268123