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Providence Health & Services Operations Analyst in Seattle, Washington


Providence St. Joseph is calling a Operations Analyst to location in Seattle, WA.

We are seeking Operations Analyst who will be responsible for development of business design reports, analytics, and documented changes related to current and strategic tactics to improve performance. The Operations Analyst is responsible for analyzing and preparing operational data into a useful format so business owners can easily interpret the results to determine what/if action is required to meet current or strategic business needs.

The Operations Analyst must be able to understand organizational strategies and ensure alignment of the metrics with the strategy for improvement opportunity identification. This position requires ongoing relationships with caregivers at all levels across ASCs. The Operations Analyst will actively participate in operational improvement projects and priorities as assigned.

This position performs all duties in a manner which promotes team concept and reflects Providence Health & Services mission and philosophy.

In this position, you will:

  • Collaborate with Business Intelligence, Finance, and Quality teams to ensure data and dashboards are presented in an accurate and easily digestible format

  • Analyze and report on service delivery and performance metrics in a proactive and timely manner. Take initiative to identify trends/issues and recommend changes for improvement.

  • Work with ASC Leaders to create process improvement and implementation strategies for operational improvement. Provide analysis, production support and evaluation of the effectiveness of above strategies and recommend improvements relating to metrics, staffing, workflows, services offered, supply chain, etc

  • Provide project management support for reporting and operations projects

  • Partner with team to understand the current workflows and practices that result in the data in reports. Collaborates on ways to improve consistency of data in the system

  • Collaborate with Healthcare Intelligence on the development of new, innovative reporting and analytics solutions to help adapt to the changing healthcare environment and new models of care. Works with Healthcare Intelligence to solve issues or problems with existing reports


Required qualifications for this position include:

  • Bachelor's Degree in Health Informatics, Healthcare Administration, Business Management, Information Services

  • 2 years in a healthcare setting or field

  • Demonstrated experience in the use of automated reporting tools

  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

  • Ability to analyze information, evaluate results to choose the best solution and solve problems

  • Strong knowledge of statistics, data analysis and data bases

  • Effective written communication skills as appropriate for the needs of the audience

  • Demonstrates a high level of accuracy, even under pressure

Preferred qualifications for this position include:

  • Master's Degree in Health Informatics, Healthcare Administration, Business Management, Information Services

  • Extensive experience with Epic, Vantage, InfoView, Trilliant, or Tableau

  • Operational experience is highly

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. Its’ mission is to deliver a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Strategy and Planning

Location: Washington-Seattle

Req ID: 290282