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Providence Health & Services Patient Scheduler - Home Infusion in Tukwila, Washington


Providence is calling a Patient Scheduler (Home Infusion, Day Shift, 1.0 FTE) to Providence Infusion & Pharmacy Services in Tukwila, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Provide an accurate daily schedule of nursing visits for the nursing department, and modify as needed.

  • Communicate with nurses, pharmacists, and patient services representative (PSR) team regarding schedule changes, patient status, and other pertinent information.

  • Schedule patient's weekly visits.

  • Maintain accurate master schedule.

  • Document communication in Electronic Medical Record (EMR) system.

  • Distribute nursing communications and mail on a weekly basis.

  • Patiently and effectively provide feedback and information to patients and their families.

  • Process forms and data.


Required qualifications for this position include:

  • High School diploma or equivalent

  • Ability to read, write and verbally communicate in English

  • One (1) year of clerical experience in a customer facing role

  • Proficient with Microsoft Office software programs including Outlook, Word, and Excel

  • Competent computer and keyboarding skills

Preferred qualifications for this position include:

  • Medical clerical background involving patient interaction

  • Knowledge of medical terminology

  • Experience with scheduling patient appointments

  • Knowledge of Whatcom, Skagit, Snohomish, King, Pierce, and Thurston county territories for nursing visit coordination purposes

  • Experience using a multi-line phone system

About the ministry you will serve.

Providence Infusion and Pharmacy Services in Tukwila and Spokane, Washington provides pharmaceutical services to patients in communities throughout Washington, Alaska, Idaho and Montana. Patient safety, patient satisfaction, and clinical outcomes are our priorities. Our services include nutrition and pharmacological therapies to patients in their homes or in our Ambulatory Suites, disease management and related specialized infusion therapies, and clinical nurse, pharmacist, and nutrition consulting and support services.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Scheduling

Location: Washington-Tukwila

Req ID: 221048